XCSpec phone support is available Monday – Friday from 9 AM – 5 PM. Please call 415-497-4191.
We also provide email based Support. Please fill out the form below. Describe the name of your support call. If it is a problem with a particular product, please tell us the product type in the description field.
If you can, provide the MAC ID from the product. There should be a label on the product with a 12 character MAC ID. This will be in the form of AA-BB-CC-11-22-33.